You'll receive proactive, individual support in every situation. An error message in your vehicle, your next due service, a breakdown or accident – we offer the best solution for your BMW. So relax and enjoy the benefits of BMW Service with Proactive Care.
BENEFITS
YOUR BENEFITS WITH BMW SERVICE WITH PROACTIVE CARE.
Proactive.
Convenient.
Transparent.
Professional.
Free of charge.
REQUIREMENTS
WHAT YOU NEED.
Your checklist for Proactive Care services:
- Active BMW ConnectedDrive account for your BMW
- A vehicle assigned to your BMW ID, either in the My BMW app
- Your personal data registered under your BMW ID, with your current phone number, email address, and preferred BMW partner
To enable us to contact you, please consent to the Privacy Policy in the vehicle, and communication from your BMW partner or BMW AG. To make contact even easier, simply enable push notifications in the My BMW app.
HOW-TO
HOW IT WORKS.
Sensors in the vehicle detect the need for a service and transmit to BMW. We will then proactively contact you either by message/ email / phone call.
PROACTIVE CARE EVERY DAY
OPTIMUM SUPPORT EVERY DAY.
Very busy people might occasionally forget their routine service. We will remind you! If a brake service is due, you'll receive a notification from us, so that you can arrange a service at your convenience. If you break down or are in an accident, you'll get fast, expert support from our BMW Roadside Assistance team.
BMW ROADSIDE ASSISTANCE.
Our service promise in every situation: We are proactive and will be there for you in the event of an accident or breakdown. 24 hours a day, 365 days a year – for your vehicle's entire service life.
BMW BRAKE SERVICE.
Have your vehicle's sensors reported that your brakes need a service? We will check the brake system, including brake discs, pads and brake fluid, and make sure that everything is repaired and in proper working order.
FREQUENTLY ASKED QUESTIONS.
MORE BMW SERVICES.
"RELAX. WE CARE." – You will find this pledge in all BMW services, which we are continually improving and developing for you.