MAKING YOUR SAFETY OUR NO.1 PRIORITY.
TECHNICAL CAMPAIGN INFORMATION.
We are committed to ensure you get the most out of your BMW while staying safe at all times-on and off the road. From time to time, we run technical campaigns to address even the slightest possibilities that may disrupt your driving pleasure. Go ahead and use our Campaign Status Checker above to find out if your BMW is affected.
This Campaign Status Checker is only applicable to BMW vehicle sold by BMW Authorised Dealerships in Macau. For imported used car, please refer to FAQ below.
What is a Technical Campaign?
BMW follows recommended precautionary exercises from authorities worldwide to address issues that may arise from specific parts or systems. These instances are rare, but as part of our commitment to making your driving pleasure our top priority, it is necessary that we ensure all potential risks are eliminated.
Is my BMW affected?
You can check the status of your BMW by entering your Vehicle Identification Number in the Campaign Status Checker above.
Where can I find my BMW Vehicle Identification Number (VIN)?
You will find it on the Motor Vehicle License or Registration Document of your BMW.
Are cars imported from another country and registered in Hong Kong included in these technical campaigns?
In general, the Technical Campaign Check System is capable to check on BMW
vehicles even if they are imported from other countries. However, if you have
identified any problem while using the system, please contact BMW Customer Service
What if my vehicle is part of a technical campaign, and I don’t get it checked?
We encourage you to bring your vehicle to your BMW Authorised Dealer as soon as possible if you find that it is part of a technical campaign. This is to ensure you can continue to enjoy maximum driving pleasure for all your journeys ahead.
Where do I go to get my BMW vehicle checked?
If you use our Campaign Status Checker and find that your vehicle is part of a technical campaign, please contact BMW Customer Relations at 3193 6688.
- Completion time for this technical campaign may vary depending on the availability of BMW parts and the status of your BMW.
- If any hardware or software modifications have been made to your vehicle, there is
a possibility that the technical campaign cannot be performed.